Shipping Policy

At Nexanova.shop, we aim for reliable and timely shipping across India.

1. Service Area

We deliver to all major Indian cities and towns.

2. Processing Time

• Orders are dispatched within 1–2 business days

• You will receive an SMS/email with tracking details upon dispatch

3. Estimated Delivery Time

• Metro cities: 3–5 working days

• Non-metro areas: 5–8 working days

Delivery times may vary during public holidays or unforeseen events.

4. Shipping Charges

• Free shipping for prepaid orders over ₹499

• COD orders may include a minor service fee

5. Tracking Orders

You can track your order via the tracking link shared post-dispatch or through the “Track Order” section on our site.

6. Delivery Issues

If your order is delayed, damaged, or marked as delivered but not received, contact us within 48 hours.

📧 Email: support@nexanova.shop